Help Centre sitemap

Help Centre pages

• Search
• Popular topics
• What's new
• Glossary
• Video guides
• Safety Centre
• Service status
• Contact us
• Report a bug
• Accessibility
• Law enforcement guidelines

Getting started

• Finding your way around Sebairo
• Install Sebairo and keep it updated
• What is Sebairo?

Account & profile

• Edit your profile
• Change the language or theme
• Notification settings
• Create an account and sign in with your phone
• Who can see your profile

Signing in & account security

• Account security features
• Reset a forgotten password
• Ways to sign in
• How to spot a scam

Chats & calls

• The Business tab in Chats
• Fixing call problems
• Polls in chats
• Create a group
• Customer chats and team groups
• Group admins and the group link
• What you can do with a message
• Start a chat
• Voice and video calls
• Who can message or call you

Feed, stories & reels

• Add a poll to a post
• Choosing who can see a post
• Likes, comments and shares on your posts
• Post to the feed
• Post a story or a reel
• Who sees your story, and how long it lasts
• Why is nobody seeing my post?

Live

• Go live
• Moderate your live stream
• Live stream replays

Apps & games

• Taking a course in Academy
• Meeting people in Welcome
• Build a mini app
• Playing games on Sebairo
• Academy and Games

Buying & paying safely

• Buying on the Marketplace
• Buying safely
• If a Marketplace purchase goes wrong
• Paying for a Marketplace purchase
• Reviews and ratings on the Marketplace
• Where are my orders?

Selling & your storefront

• What to do when a buyer says something went wrong
• Complete a sale
• Getting paid as a seller
• List a product for sale
• Track stock on your listings
• Open a storefront on the Marketplace
• Selling on the Marketplace

Jobs & hiring

• What your application status means
• Use the CV Builder
• Find jobs and apply
• Signing an employment contract
• What an employer sees when you apply

Wallet, subscriptions & payments

• Credits and your wallet balance
• How subscription billing works
• Buying credits for your wallet
• A charge in your wallet looks wrong
• How much SBX can I send?
• Can I send SBX to another user, or request a payment?
• Can I withdraw money from my wallet?

Plans & what costs money

• Changing or cancelling your subscription
• Choosing a plan
• What costs money in Sebairo?

Tasks

• Create a task and organise your lists
• Setting due dates, times and repeats

Live Note & Memories

• Searching your notes
• Keep notes with Live Note
• Create a memory
• Who can see a memory
• Saving a post, message or product to your notes
• Viewing your life timeline

Media Manager

• Organise your media into folders
• Where a file is used and what deleting does

Workspaces & teams

• Inviting someone to your workspace
• Clients and your company's public page
• Company accounts and workspaces
• Create a workspace
• Leave, archive or delete a workspace
• Who can answer your customers
• Files in a workspace
• Roles, permissions and apps in a workspace
• What is a workspace?

Business Hub

• Your business page and storefront
• Clients, deals and invoices
• Managing conversations in the customer inbox
• Your company's public page

Hiring & contracts

• How employment contracts work
• Posting a job
• Reviewing applicants
• The HR conversation

Ads Manager

• Budget, funding and campaign statuses
• Where your ad appears
• Who your ad can be shown to
• What advertisers can and cannot learn about you
• How ad billing works
• Creating an ad campaign
• Reading your campaign results
• Why did my campaign stop running?

Safety & reporting

• What happens after you report something
• Appealing a suspension
• Blocking someone
• Report something
• If your account is suspended
• What can I report on Sebairo?

Privacy & data

• Delete your account
• Access your data
• How Sebairo protects your messages
• Privacy overview
• Who can see what on Sebairo

Legal pages

• Privacy Policy
• Terms of Service
• Cookie Policy

Legal pages are authoritative in English with an Arabic summary.