Help Centre sitemap

Help Centre pages

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• Popular topics
• What's new
• Glossary
• Video guides
• Safety Centre
• Service status
• Contact us
• Report a bug
• Accessibility
• Law enforcement guidelines

Getting started

• Finding your way around Sebairo
• How do I install Sebairo and keep it updated?
• What is Sebairo?

Account & profile

• How do I edit my profile?
• How do I change the language or the theme?
• Notification settings
• Create an account and sign in with your phone
• Who can see your profile

Signing in & account security

• Keeping your account secure
• How do I reset a forgotten password?
• What are the ways to sign in to Sebairo?
• How to spot a scam

Chats & calls

• What is the Business tab in Chats?
• Calls not connecting? Try this
• How do polls in a chat work?
• How do I create a group?
• Customer chats and your team group: the difference
• What can group admins do, and what does the group link do?
• What can I do with a message?
• How do I start a chat?
• Voice and video calls
• Who can message or call you

Feed, stories & reels

• Adding a poll to a post
• Choosing who can see a post
• Likes, comments and shares on your posts
• How do I post to the feed?
• How do I post a story or a reel?
• Who sees your story, and how long it lasts
• Why is nobody seeing my post?

Live

• How do I go live?
• Moderating your live stream
• Why doesn't my live stream have a replay?

Apps & games

• Taking a course in Academy
• What is Connect?
• Building your own mini apps
• Playing games on Sebairo
• Academy and Games

Buying & your orders

• Buying on the Marketplace
• Buying safely from someone you do not know
• Report a problem with an order and get a refund
• How do I pay for a Marketplace order?
• Reviews and ratings on the Marketplace
• Your orders and what each status means

Selling & your storefront

• A buyer reported a problem with an order — what now?
• Fulfil an order that has come in
• How do Marketplace sellers get paid?
• List a product for sale
• Track stock on your listings
• Open a storefront on the Marketplace
• Selling on the Marketplace

Jobs & hiring

• What your application status means
• Using the CV Builder
• Finding jobs and applying
• Signing an employment contract
• What an employer sees when you apply

Wallet, subscriptions & payments

• What's the difference between credits and cash in my wallet?
• How subscription billing works
• Topping up your SBX Wallet
• A charge in your wallet looks wrong
• How much SBX can I send?
• Sending SBX and payment requests
• Withdrawing your cash balance

Plans & what costs money

• Changing or cancelling your subscription
• Which plan do I need?
• What costs money in Sebairo?

Tasks

• Creating a task and organising your lists
• Setting due dates, times and repeats

Live Note & Memories

• Searching your notes
• Keeping notes with Live Note
• Creating a memory
• Who can see a memory
• Saving a post, message or product to your notes
• Viewing your life timeline

Media Manager

• Organising your media into folders
• Seeing where a file is used, and what deleting does

Workspaces & teams

• How do I invite someone to my workspace?
• Clients and your company's public page
• How your company exists in Sebairo
• How do I create a workspace?
• Leaving, archiving or deleting a workspace
• Who can answer your customers?
• Files in a workspace
• Roles, permissions and apps in a workspace
• What is a workspace?

Business Hub

• Where is my business page?
• Clients, deals and invoices
• Managing conversations in the customer inbox
• Your company's public page

Hiring & contracts

• How employment contracts work
• Posting a job
• Reviewing applicants
• The HR conversation

Ads Manager

• Budget, daily budget and campaign statuses
• Where your ad appears
• Who your ad can be shown to
• What advertisers can and cannot learn about you
• How ad billing works
• Creating an ad campaign
• Reading your campaign results
• Why did my campaign stop running?

Safety & reporting

• What happens after I report something?
• How do I appeal a suspension?
• How do I block someone?
• How do I report something?
• My account was suspended — what now?
• What can I report on Sebairo?

Privacy & data

• How do I delete my account?
• Can I download a copy of my data?
• Is Sebairo end-to-end encrypted?
• Your privacy on Sebairo: an overview
• Who can see what on Sebairo

Legal pages

• Privacy Policy
• Terms of Service
• Cookie Policy

Legal pages are authoritative in English with an Arabic summary.