Chats & calls

This article explains the Business tab in Chats. It gathers every conversation connected to a company, separate from your personal chats. It holds:

This article helps you fix calls that do not connect. Most call problems come from the connection, permissions, notifications or the other person's settings. Work through these steps in order:

This article explains how to create and manage polls in a chat. A poll appears in the conversation as a message, everyone in the conversation can vote, and results update live.

Create a group from the Chats tab. Give it a name, add at least one other person, and it is ready.

The Business tab has two kinds of conversation. A customer conversation is between your company and one person outside it. The team group is where colleagues talk to each other. Check which one you are typing in before you send.

Admins manage the group. The person who created it is an admin, and an admin can make any other member an admin.

Press and hold a message in a chat to see its actions. On any message you can reply, react, copy, forward, star, pin and save it to your notes. On other people's messages you can also report. On your own messages you can edit and delete.

All your conversations are in the Chats tab. To start a new one:

Call someone from your conversation with them: tap the phone icon for a voice call or the camera icon for a video call. Calls run over Wi-Fi or mobile data. Sebairo charges nothing per minute; you only use your normal data.

Two settings control who can reach you: one decides who may start a new conversation with you, and one decides who may call you.