Calls not connecting? Try this

Most call trouble comes down to connection, permissions, notifications, or the other person's settings. Work through these in order:

1. Check your connection. Calls need a live connection on both ends — switch between Wi-Fi and mobile data, or move closer to your router. If audio breaks up or video freezes mid-call, this is the usual cause.
2. Check app permissions. Sebairo needs permission to use your microphone (and your camera for video calls) in your phone's system settings. In the call itself, also check the mute and camera buttons.
3. Check notifications. If notifications are off for Sebairo, incoming calls won't show. If calls arrive silently, check the "Ring for incoming calls" toggle and your call tone in Settings.
4. Consider the other side. Their "who can call you" setting may not allow your call — for example, it only lets through people they've messaged. Blocking also prevents calls between the two of you.

An unanswered call rings for a short time and is then shown as missed. Every call leaves a record in the Calls tab, and you can call back from there.

If none of this helps, email support@sebairo.com and describe what happens when you try to call.