Safety & reporting

My account was suspended — what now?

Updated: 2026-08-27

A suspension blocks access to your account until our team lifts it. It does not expire on its own, and there is no set duration — the way back is to write to support.

Accounts are suspended for breaking the rules — for example repeated spam, scams, harassment, or posting content that violates them.

How to ask for a review

There is no appeal button in the app. Email support@sebairo.com from any email address, and include the phone number or email your Sebairo account uses so we can find it. Explain what you think happened in your own words.

While your account is suspended, your data is not deleted. If the suspension is lifted, your account comes back with everything in it.

Do not delete your account to "reset" it. Deletion is immediate and permanent, and it does not undo a suspension — it turns a reversible situation into a final one.

Keep reading

How do I appeal a suspension?

Safety & reporting · Appeal by email: write to support@sebairo.com from any email address. There is no appeal form or button in the app — the email is the whole route.

How do I delete my account?

Privacy & data · You can permanently delete your Sebairo account yourself, from inside the app. Deletion is immediate and cannot be undone.

How do I report something?

Safety & reporting · You can report content that breaks the rules from its own menu, almost anywhere you see it in Sebairo.

What are the ways to sign in to Sebairo?

Signing in & account security · You can sign in with your phone number and password, with a one-time SMS code, with your email and password, or with your Google or Apple account.

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Still need help?

From the app: Settings → Help & Support, or write to our team directly.