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Help Centreالعربية
Safety & reporting

How do I appeal a suspension?

Updated: 2026-08-27

Appeal by email: write to support@sebairo.com from any email address. There is no appeal form or button in the app — the email is the whole route.

  1. Write to support@sebairo.com from any email account, even one not linked to Sebairo.
  2. Include the phone number or email address your Sebairo account uses, and your display name, so we can match your message to the account.
  3. Explain what you think happened. If you know which post or message caused it, name it; if you don't know, say so plainly.
  4. Wait for a reply — your appeal is reviewed by a person on our team.

A suspension has no timer and does not lift automatically. Nothing changes until our team reviews your message and decides.

While the account is suspended your data is kept, and a reinstated account comes back with everything in it.

Do not delete the account to "reset" it — deletion is immediate and permanent, and it does not undo a suspension.

Keep reading

My account was suspended — what now?
Safety & reporting · A suspension blocks access to your account until our team lifts it. It does not expire on its own, and there is no set duration — the way back is to write to support.
How do I delete my account?
Privacy & data · You can permanently delete your Sebairo account yourself, from inside the app. Deletion is immediate and cannot be undone.
What happens after I report something?
Safety & reporting · Our team reviews your report against Sebairo's rules. Content that breaks them is removed, and action can also be taken on the account behind it.
How do I report something?
Safety & reporting · You can report content that breaks the rules from its own menu, almost anywhere you see it in Sebairo.
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Contact ussupport@sebairo.com

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