Wallet, subscriptions & payments

Withdrawing your cash balance

Updated: 2026-08-27

You can withdraw your cash balance — the SBX other people sent you. The minimum withdrawal is 10 SBX (£10). Credits (SBX you bought or received as a bonus) cannot be withdrawn.

Open your wallet and choose Withdraw.
Enter the amount and confirm the request.

The amount leaves your balance as soon as you request the withdrawal, not when it is paid out. While the withdrawal is still pending you can cancel it, and the money returns to your balance.

Withdrawals are processed by our team and marked paid when complete. You can follow the status in your wallet history.

If you have a question about a withdrawal, email support@sebairo.com and include its reference from your wallet history.

Keep reading

What's the difference between credits and cash in my wallet?

Wallet, subscriptions & payments · Your SBX Wallet holds two balances: credits and cash. Credits are SBX you bought or received as a bonus — you can spend them in Sebairo, but not send or withdraw them. Cash is SBX other people sent you — you can spend it, send it to someone else, or withdraw it.

Sending SBX and payment requests

Wallet, subscriptions & payments · You can send SBX to another Sebairo user from your wallet. Only cash can be sent — the SBX other people sent you. Credits (SBX you bought or received as a bonus) cannot leave your account.

A charge in your wallet looks wrong

Wallet, subscriptions & payments · Start with your wallet history. Every credit and debit is recorded there with a description and a reference, so it shows exactly what each charge was for.

How do Marketplace sellers get paid?

Selling & your storefront · Card payments for Marketplace orders are collected securely by Sebairo. Automatic transfers of sale proceeds to sellers are not available, and Sebairo takes no commission on your sales.

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