Wallet, subscriptions & payments

Can I withdraw money from my wallet?

Updated: 2026-09-29

No. Money in your wallet stays in Sebairo. It is spent on Pro or Business plans and on ad delivery, and it cannot be sent to another user.

Credits (SBX you buy or receive as a bonus) can be spent in the app but not sent, withdrawn or exchanged for money.

Getting paid outside Sebairo

Payment for a Marketplace sale, a job or anything else happens directly between you and the other person. Sebairo does not move money between people. See How do Marketplace sellers get paid?

Every top-up and charge appears in your wallet history with a description and a reference.

Questions about a specific charge? See A charge in your wallet looks wrong, or email support@sebairo.com.

Keep reading

Credits and your wallet balance

Wallet, subscriptions & payments · Your wallet holds one balance, in credits. 100 credits equal 1 SBX, and prices inside Sebairo, such as a plan or an ad budget, are shown in SBX. Money that other people pay you does not go into the wallet.

A charge in your wallet looks wrong

Wallet, subscriptions & payments · Start with your wallet history. Every credit and debit is recorded there with a description and a reference, which shows what each charge was for.

Getting paid as a seller

Selling & your storefront · The buyer pays you directly, by any method the two of you agree, such as cash on collection, a bank transfer or a payment app. Sebairo does not collect payment for a sale, and takes no commission and no listing fee.

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From the app: Settings → Help & Support, or write to the support team.