Workspaces & business
Workspaces, teams, your public business page, hiring and Ads Manager.
Budget, funding and campaign statuses
This article explains a campaign's budget, how to fund it and what each campaign status means. A campaign has two figures: its budget, the most it can spend, and the money you have put on it with Add budget. Delivery runs on the money the campaign holds.
Where your ad appears
This article explains where your ad can appear. A placement is a part of Sebairo where an ad is shown. There are four: the home feed, the Marketplace, Jobs and reels. You choose placements when you set up delivery. Pick at least one, or as many as you like.
Who your ad can be shown to
This article explains how to choose who sees your ad. You can target by country, language, city, interests and whether someone is open to work. A field you leave empty does not restrict the audience, so an empty audience means everyone eligible.
What advertisers can and cannot learn about you
This article explains what advertisers can see about you. Advertisers see only totals: how many times an ad was shown, how many clicks it received and how many different people it reached. They cannot see who viewed or clicked an ad.
How ad billing works
This article explains how ads are paid for. Ads are prepaid from the credits in your wallet: you add budget to a campaign, which moves credits from your balance onto it, and the campaign spends them as your ad is shown or clicked.
Creating an ad campaign
This article explains how to create an ad campaign in Ads Manager, which is included in the Pro and Business plans. Nothing is charged while you build a campaign. You add budget after saving it, and you can keep it as a draft.
Reading your campaign results
A campaign's screen shows how it is performing: impressions (how many times the ad was shown), reach (how many different people saw it), clicks and click-through rate. All figures are totals. Individual viewers are not shown.
Why did my campaign stop running?
A campaign stops for one of the reasons below. Check them in turn:
Your business page and storefront
This article explains where your business appears on Sebairo. A company is presented through its public page in the Business Hub. Products are listed through a Marketplace storefront, where buyers message you and settle the sale with you.
Clients, deals and invoices
This article explains how clients, deals and invoices work together. The Clients app holds your company's client list, the CRM turns clients into deals you move through a pipeline, and winning a deal drafts an invoice.
Managing conversations in the customer inbox
The customer inbox holds your company's conversations with customers. Each customer has one conversation with your company, created the first time they message your public page. A client record is added to your client list at the same time.
Your company's public page
Your company has one public page in the Business Hub. It shows your cover and logo, name and tagline, an about section, an address, contact actions, your catalogue of products and services, and your open jobs. It starts as an unpublished draft and becomes public when you publish it.
How employment contracts work
When you mark an applicant as hired, Sebairo generates an employment contract and sends it to the candidate in a private one-to-one chat. The contract is built from the job post: the company, position, employment type, workplace arrangement and the salary from the job's salary details.
Posting a job
Workspace owners and admins can post jobs for their company from the workspace's HR screen. Open jobs appear in the Jobs tab, where candidates can browse, search and apply.
Reviewing applicants
The hiring pipeline in your workspace lists every application to your open jobs, newest first. It is visible to workspace owners, admins and members with HR permission.
The HR conversation
Hiring messages and employment contracts are delivered in a private one-to-one chat between the company and the candidate, called the HR conversation. It is separate from the company's customer conversations and from the team group.
Inviting someone to your workspace
This article explains how to invite people to a workspace and manage their roles. People join by invitation and become members when they accept.
Clients and your company's public page
This article gives an overview of the client list and your company's public page. Workspaces include a shared client list (CRM), and each company has one public page where customers find you, message you and place orders or bookings.
Company accounts and workspaces
This article explains how a company works in Sebairo. You sign in with your own account, and your company is a workspace that you and your colleagues belong to. Each person uses their own login.
Create a workspace
Create a workspace from the Workspaces app. A five-step wizard guides the setup, and the workspace is ready as soon as you finish.
Leave, archive or delete a workspace
Any member except the owner can leave a workspace from its settings. The owner can transfer ownership, admins can archive and restore the workspace, and only the owner can delete it.
Who can answer your customers
Customer messages arrive in your company's customer inbox. The owner can always answer, and so can members the owner has allowed to handle customers. Handling customers is a per-member setting that members do not get automatically. Contractors never see the customer inbox.
Files in a workspace
Files in a workspace are private to that workspace. Only its members can open them, according to the Files app's permissions for their role, and a file link does not work for anyone outside the workspace.
Roles, permissions and apps in a workspace
A workspace has four roles: owner, admin, member and contractor. Owners and admins can do everything. A member's access is set per app: view, create, edit, delete and approve are decided separately for each module. A contractor is outside the team and holds no app permissions.
What is a workspace?
A workspace is a shared home for a team or company in Sebairo. It holds projects with tasks, shared notes, a file library and a calendar, visible only to its members.