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Wallet, subscriptions & payments

SBX credits, your cash balance, withdrawals and plans.

What's the difference between credits and cash in my wallet?
Your SBX Wallet holds two balances: credits and cash. Credits are SBX you bought or received as a bonus — you can spend them in Sebairo, but not send or withdraw them. Cash is SBX other people sent you — you can spend it, send it to someone else, or withdraw it.
How subscription billing works
Subscription payments come from your SBX Wallet: credits are used first, then cash. This is the same whether you choose monthly or yearly billing.
Topping up your SBX Wallet
Buying SBX is not available in the app right now. The Top up screen in your wallet says so when you open it.
A charge in your wallet looks wrong
Start with your wallet history. Every credit and debit is recorded there with a description and a reference, so it shows exactly what each charge was for.
How much SBX can I send?
You can send up to 100 SBX in any 24 hours, and up to 1,000 SBX in any 30 days. Both windows are rolling rather than calendar-based: an amount you sent yesterday afternoon frees up tomorrow afternoon, not at midnight.
Sending SBX and payment requests
You can send SBX to another Sebairo user from your wallet. Only cash can be sent — the SBX other people sent you. Credits (SBX you bought or received as a bonus) cannot leave your account.
Withdrawing your cash balance
You can withdraw your cash balance — the SBX other people sent you. The minimum withdrawal is 10 SBX (£10). Credits (SBX you bought or received as a bonus) cannot be withdrawn.

Sebairo — the digital life operating system.